Differences

This shows you the differences between two versions of the page.

--- en:accounts:students:manage [2021-10-01 16:00] – ["The password is too easy"] Ignatios Souvatzis
+++ en:accounts:students:manage [2024-11-18 14:57] (current) – Thomas Thiel
@@ Line 1: / Line 1: @@
 ======Account Management======
-Depending upon your course and department, there are different ways to apply for a CS account. Please select your course in the table below to show the procedures of applying for an account for your particular course.
+Depending on your course of study, there are different procedures for obtaining a CS account. Please select your relevant case in the table below, depending whether you would like to apply for a new user ID or extend an existing one.
 ^Course^Application^Renewal^
@@ Line 6: / Line 7: @@
 |Bachelors in Cyber Security|[[en:accounts:students:manage:binformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:binformatik#Extend_your_existing_account|Extend]]|
 |Masters in Informatics|[[en:accounts:students:manage:minformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:minformatik#Extend_your_existing_account|Extend]]|
+|PhD in Computer Science|[[en:accounts:students:manage:pinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:pinformatik#Extend_your_existing_account|Extend]]|
 |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]|
 |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]|
 |Secondary or Minor subject| [[en:accounts:students:manage:znaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znaccount#Extend_your_existing_account|Extend]]|
-|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|
+|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|\\
+\\
+-------------------------------------------------------------------
 =====FAQ=====
 ==== Where are the Account Terminals? ====
-One account terminal is in the [[en:accounts:places|b-it entrance hall]]. But you also can [[https://startup.cs.uni-bonn.de/?lang=en|create your account creation of renewal request online]].
+There are no account terminals anymore. Please use [[https://startup.informatik.uni-bonn.de/?lang=en|our online account creation system]].
 ===="My Enrollment Number is not in the system"====
@@ Line 18: / Line 24: @@
 ===="According to our records you do not study Informatics etc."====
-This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. (Login there, then My Functions -> Administration of study -> Study Reports.)
+This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail to gsg@cs.uni-bonn.de . You can create that yourself quickly on [[https://studienservice.uni-bonn.de|Studienservice]]. (Login there, click "Notifications" → "Studienbescheinigung (auch für BaFöG)" or "Studienbescheinigung (Fach, Fachsemester)" )
-**RWTH Students (B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH).
+**RWTH Students without Univ. of Bonn matriculation number (e.g. B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH).
 ==== "When do I have to renew my account?" ====
@@ Line 26: / Line 32: @@
 ===="My Account has expired"====
-If it was not possible for you to renew your account in due time, please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eecdoc|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester.
+If it was not possible for you to renew your account in due time:
+If you have a Uni-Bonn Uni-ID (most of you!), you can re-enable your account from the [[https://startup.informatik.uni-bonn.de/login?lang=en|renewal page on startup]]. Follow the link [[https://startup.informatik.uni-bonn.de/reactivate?lang=en|forgotten or expired?]]. This is the fastest way!
+All others (guest auditors and similar) please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester.
 ==== "I forgot my password" ====
-Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]].
+Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]].
 ==== "I forgot my account name" ====
-Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name.
+Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name.
 ==== "My Uni-ID isn't registered with my account, so the password reset does not work" ====
-Please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eecdoc|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID.
+Please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID.
+==== "My Uni-ID is registered with my account, but the passwort reset didn't send me an e-mail" ====
+Please read your Uni-ID-Email, delete unneeded messages and empty the Trash folder. We see regular delivery failure messages where mailboxes exceeded their storage quota.
 ==== "I lost my paper application" ====
-For a //renewal request//, simply download a new one from the [[https://startup.cs.uni-bonn.de/login?lang=en|application server]]. For a //new account//, send us an [[
+For a //renewal request//, simply download a new one from the [[https://startup.informatik.uni-bonn.de/login?lang=en|application server]]. For a //new account//, send us an [[
-https://gsg.cs.uni-bonn.de/eecdoc|electronic enrollment certificate]] as e-mail.
+https://studienservice.uni-bonn.de|electronic enrollment certificate]] as e-mail.
 ==== "The password is too easy" ====
@@ Line 58: / Line 73: @@
 Example: Bleistift (engl. Pencil) -> B1ejsT.ft ("k" becomes "1", "i" becomes "j" and ".")
+==== "I mistyped my password and now my Account is locked, what can I do?" ====
+If you fail to use the correct password for five times within five minutes, your account will be locked down for five minutes. After that waiting time your account will be reactivated automatically. So please be patient, wait for five minutes and then try again.
+==== "What are the 'safety instructions'?" ====
+In order to be permitted to use various rooms in the informatics center you need to pass a short quiz on fire safety. This can be found in our [[https://wumi.cs.uni-bonn.de|User Management System]]. under the point "safety instructions". \\
+You **have to** pass this quiz after creating your account and renew it once a year! Failure to do so will result in your account being automatically suspended.
+==== "My new account was suspended after a few days" ====
+If your new / renewed account becomes unusable after a few days, you most likely haven't completed the safety instructions quiz. \\
+You can "renew" it on [[https://startup.cs.uni-bonn.de|Startup]]. Use the link "forgotten/expired". You'll need your uni-id, its password and your matriculation number.
+\\
+Afterwards please go to our [[https://wumi.cs.uni-bonn.de|User Management System]] and choose "safety instructions".