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en:tvs:account [2019-10-11 10:57] – Ignatios Souvatzis | en:tvs:account [2024-03-14 14:31] – Torsten Steinhäuser | ||
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Due to our high workload at the beginning of semerster, please avoid coming to us for this problem if at all possible. | Due to our high workload at the beginning of semerster, please avoid coming to us for this problem if at all possible. | ||
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+ | ===== Problems creating a new account ===== | ||
+ | * **I don't have any matriculation number.** This should only happen for FFF students. In this case, send us a short e-mail to tvs@cs.uni-bonn.de with the subject: [TVS] FFF-Account | ||
+ | * **I registered, but didn't get my password.** Email is mostly fast nowadays, but no real time medium. Wait a while longer. //or// | ||
+ | * **I registered, but didn't get my password.** Check your spam folder. //or// | ||
+ | * **I registered, but didn't get my password.** You mistyped your e-mail address. Your fresh account will be automatically deleted during the night, if you didn't access it, and you can create a new one the next morning. | ||
+ | * **I tried to register, but the system claims that my matriculation number is already in use.** Do you already have an account? See below. | ||
+ | * **I tried to register, but the system claims that my matriculation number is already in use, and I really don't have a TVS account yet.** Somebody else mistyped the matriculation number. Come to our [[en: | ||
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+ | ===== Problems accessing a pre-existing account ===== | ||
+ | * ** I forgot my password. ** Follow the link [[https:// | ||
+ | * ** My e-mail address changed. ** Login and change it. | ||
+ | * ** I forgot my password and don't have access to the e-mail address used.** Come to our [[en: | ||
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