If you have any questions, please contact us per e-mail first at gsg@informatik.uni-bonn.de. Please try to use a well known email address (i.e. your Uni-ID). Please describe your problem as precise as possible, including information about when you tried something, on which system you tried it and what exact steps you took before experiencing the problem.
Maintenance information can be obtained through mailinglist.
In urgent cases you may contact an employee directly via phone, e-mail or personally. But it is always a better idea to contact us per mail.
The offices of the GSG are located on the ground floor at Friedrich-Hirzebruch-Allee 8.
| Name | Phone | Function | |
|---|---|---|---|
| Helpdesk | gsg@informatik.uni-bonn.de | Generic address for all technical inquiries | |
| Anna Tausendfreund | 73-60705 | tausendfreund@informatik.uni-bonn.de | Clients, procurement and transponders |
| Christian Roggendorf | 73-60702 | roggendorf@bit.uni-bonn.de | Infrastructure and Clients |
| Ignatios Souvatzis | 73-60701 | ignatios@cs.uni-bonn.de | Networks and Infrastructure |
| Torsten Steinhäuser | 73-60703 | steinhae@informatik.uni-bonn.de | Infrastructure and Clients |
| Thomas Thiel | 73-60700 | thiel@informatik.uni-bonn.de | IT management |
Gemeinsame Systemgruppe (GSG)
Computer Science (Informatik)
Friedrich-Hirzebruch-Allee 5 (postal)
Friedrich-Hirzebruch-Allee 8 (visitor's address)
53121 Bonn
Germany